Optimum Internet prices, coverage and how to choose the right package

Optimum has an extensive cable internet network and has invested heavily in its fiber infrastructure, making its fiber internet the fastest available in many locations. The company operates in 21 states but is most prominently available in New York, Connecticut, New Jersey and Pennsylvania.

Optimum offers consumers multiple cable and fiber internet plans, making it easier to find a plan that meets their budget and speed requirements. Its fiber internet plans are some of the most affordable on the market. And with a two-year price guarantee, customers don’t have to worry about a sudden spike in internet costs.

The company’s internet plans start at $30 per month and go up to $280 per month, offering speeds from 300 Mbps to 8 Gig. Optimum also provides bundles that include internet, TV and mobile services. This article covers Optimum’s plan options, pricing, availability, customer service and comparisons with other internet providers.

Optimum internet plans and pricing

Optimum delivers both cable and fiber internet plans with speeds up to 8 Gig. Coverage is available in 21 states and major cities, including Dallas, New York and Philadelphia. Customers can choose from standalone internet or bundled packages that include TV and mobile services.

Optimum doesn’t charge an equipment rental fee and won’t hit you with hidden fees or data overage fees like some other plans will. However, with the company’s reputation for monthly price hikes at the end of its two-year price guarantee, you should expect your base rate to increase when your plan concludes.

Optimum fiber internet scored 71 out of 100 in the 2025 ACSI rankings. Optimum cable service received a score of 63. Both are below the industry average.

Plan and price comparison

Optimum offers several cable and fiber plans. Prices vary based on location and connection type.* 

• Optimum 300: starts at $30–$40 per month, 300/20 Mbps
• Optimum 500: starts at $40–$60 per month, 500/20 Mbps
• Optimum 1 Gig: starts at $50–$80 per month, 940/35 Mbps
• Optimum Fiber 300: starts at $75 per month, 300/300 Mbps
• Optimum Fiber 500: starts at $95 per month, 500/500 Mbps
• Optimum Fiber 1 Gig: starts at $115 per month, 940/940 Mbps
• Optimum Fiber 2 Gig: starts at $120 per month, 2,000/2,000 Mbps
• Optimum Fiber 5 Gig: starts at $180 per month, 5,000/5,000 Mbps
• Optimum Fiber 8 Gig: starts at $280 per month, 8,000/8,000 Mbps

*All prices reflect rate-card pricing with discounts for Autopay and paperless billing. Additional discounts may be available in your area.

Optimum internet plan descriptions

Optimum internet plans come with no contracts and no data limits. Self-installation is free; the standard fee for professional installation is $100, though discounts may be available. All plans include a gateway device for new customers, or you can use your own internet router and modem.**

Optimum cable internet

Available in 300 Mbps, 500 Mbps and 1 Gig, these cable plans are ideal for light to moderate internet use, such as streaming and online browsing. They offer affordable plans, fast download speeds and no contracts or data limits. However, they also have slower upload speeds for cable, and the price increases after 12 to 24 months.

Optimum fiber internet

Optimum offers four fiber internet speeds. These plans offer Optimum’s fastest download and upload speeds with virtually no buffering. However, they are pricier, with prices starting at $75 (with increases after 12 to 24 months). They also have limited availability, depending on your service area.

• 1 Gig: Suitable for homes with many devices and heavy internet use
• 2 Gig Fiber: For households with more than 40 connected devices.
• 5 or 8 Gig Fiber: For advanced networking needs, such as smart homes

** Complimentary gateway available to new customers only. Existing customers can rent a gateway device for $14 per month.

Optimum internet deals and bundles

Optimum offers several bundles that combine internet and TV, internet and mobile phone or a combination of all three. Bundles with internet, TV and mobile start at $120 per month.

Optimum internet and cable TV bundles

TV packages vary by region. In cable areas, packages are available in Basic, Value, Select or Premier TV. In fiber areas, packages are available in Entertainment, Extra or Everything TV.

Optimum is currently advertising a $15 per month savings when you bundle internet and TV. Bundle rates depend on the speed and TV package selected. 

Optimum internet and mobile phone bundles

Optimum’s mobile plans can be bundled with internet:

• $15 per line for 1 GB of data
• $25 per line for 3 GB of data
• $45 per line for 20 GB of data
• $55 per line for 50 GB of data

How does Optimum compare to other ISPs?

Here is how Optimum stacks up against other major providers:

• Optimum: Speeds of 300–8,000 Mbps, $40–$280 per month, cable and fiber
• AT&T Fiber: Speeds of 300–5,000 Mbps, $55–$245 per month, fiber
• Spectrum: Speeds of 100–1,000 Mbps; $30–$70
• Verizon Fios: Speeds of 300–2,000 Mbps; $50 to $110 per month, fiber

Where is Optimum internet available?

Optimum operates in the following 21 states:

• Arizona
• Arkansas
• California
• Connecticut
• Idaho
• Kansas
• Kentucky
• Louisiana
• Mississippi
• Missouri
• Nevada
• New Jersey
• New Mexico
• New York
• North Carolina
• Ohio
• Oklahoma
• Pennsylvania
• Texas
• Virginia
• West Virginia

Primary cities with Optimum coverage include Brooklyn, NY; Newark, NJ; Stamford, CT; Greenville, NC; New York, NY; Allentown, NJ; Baytown, TX; Lubbock, TX; Flagstaff, AZ; Kingman, AZ; Chagrin Falls, OH; Marietta, OH; Greenwich, CT; and Fairfield, CT.

Optimum customer service

Customers can pay bills using several methods:

• By phone: Call 1-866-213-7456.
• At a retail store: Pay by cash, check, money order, debit or credit card at an Optimum store.
• By mail: Send a check or money order with your statement and account number to Optimum, P.O. Box 70340, Philadelphia, PA 19176-0340.
• In the My Optimum app: Download from the App Store or Google Play.

Use Optimum’s online map to check for outages and find troubleshooting resources or call one of the following numbers for customer service in your area:

• Bronx, Brooklyn and Westchester, NY: 718-860-3514
• Nassau and Suffolk Counties, NY: 631-393-0637
• Connecticut: 203-870-2583
• Hendersonville and West Jefferson, NC: 877-491-0050
• New Jersey and Pennsylvania: 973-230-6048
• All other areas: 877-694-9474

Contributing: Hannah Whatley, Lisa Iscrupe, Allconnect

This article was edited with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. Learn more about Gannett’s AI guidelines and policy here.

(This story has been updated with additional information)